Shipping & Delivery Policy
At 1Chaze, we are committed to ensuring timely and reliable delivery of our products to our customers. Below are the details of our shipping policy:
1. Shipping Locations
We currently ship across India. For international shipping inquiries, please contact us at 1chaze@gmail.com.
2. Shipping Charges
- Standard shipping charges may apply based on location and order size.
3. Order Processing Time
- Orders are processed within 1-2 business days from the date of order placement.
- Orders placed on weekends or public holidays will be processed on the next business day.
4. Estimated Delivery Time
- Metro Cities: 3-5 business days
- Other Locations: 5-7 business days
- Remote Areas: Delivery time may vary
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS to monitor the shipment status.
6. Delivery Partner
We partner with trusted courier services to ensure safe and timely delivery.
7. Delays & Issues
- In case of unforeseen delays, we will keep you informed via email or phone.
- If your order is delayed beyond the estimated time, please contact our support team at +91 96060 18896.
8. Address & Contact Details
Customers are requested to provide accurate shipping details. Any incorrect address may lead to delayed or unsuccessful deliveries.
9. Return to Sender (RTS)
If the package is returned due to an incorrect address or failure to receive the delivery, additional shipping charges may apply for re-dispatching the order.
For any shipping-related queries, feel free to reach out to us at 1chaze@gmail.com or call +91 96060 18896.